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PRIVACY POLICY INFORMATION AS PER ARTICLE 13 OF LAW N.196/03

This privacy policy applies to all websites operated by Mood Hotels under the domain names www.moodhotels.it, www.moodhotels.it/eng/times-hotel-roma/index.html, www.moodhotels.it/eng/palazzo-navona-roma/index.html, www.moodhotels.it/eng/nazionale-spazio-eventi/index.html. Mood Hotels understands and appreciates that you, as a Mood Hotels website visitor, are concerned about your privacy and about the confidentiality and security of information we may gather about you online. Mood Hotels is committed to protecting your privacy. This privacy policy explains how your personal information will be treated as you access and interact with Mood Hotels websites. As the Mood Hotels websites develop and as technology evolves, Mood Hotels will continue to strive to provide you with better and more customised services and with more effective websites. Mood Hotels encourages you to review this privacy policy periodically because it may change from time to time. This privacy policy explains how Mood Hotels generally protects your privacy and confidentiality.

YOUR PERSONAL INFORMATION IS IMPORTANT TO US
Personal information" is information that identifies you or could identify you. The types of personal information we collect may include your name, address, contact phone number, email address, date of birth, passport and visa information, transaction information and financial details. Mood Hotels recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. MOOD HOTELS & BEST PRACTICE PRIVACY STANDARDS Mood Hotels is committed to protecting your personal information. We believe that our privacy policy is both fair and represents industry best practice. THE INFORMATION WE COLLECT ABOUT YOU Mood Hotels will not collect or monitor any personal information about you without your consent. Generally, only information you provide about yourself to Mood Hotels directly will be collected, such as through enquiring about various products & services, making a booking on a Mood Hotels website or identifying yourself when requesting information to be sent to you. In certain circumstances, we may collect information about you from third parties. However, we will only do so with your consent. Mood Hotels collects personal information from you in order to provide and charge for the hotel accommodation and other goods and services you purchase. We may also collect personal information about you to better understand your requirements and preferences, improve our services and to provide offers that may be of interest or benefit to you. For example, when you fill out a contact form, we collect the details you enter to enable us to send information to you. When you answer questions about what you would like to see we keep this information so as to better serve you. If you do not provide the personal information we request from you for these purposes, we may not be able to carry on our business and provide our services to you. There may be instances in which the personal information that you provide to us or that we collect is considered "sensitive information". The current law "sensitive information" to mean personal information from which we can determine or infer an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of a professional association or trade union, sexual preferences or practices, criminal record and health and genetic information. We will only collect and process sensitive information about you in accordance with, and to the extent permitted by, the National Privacy Principles (and any replacement or successor laws). Mood HOTELS' USE OF "COOKIES" Mood Hotels uses "cookies" to help enhance your experience on the websites. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most Web browsers are set to accept cookies as the default. However, if you do not wish to receive any cookies you may set your browser to refuse cookies. If you turn off cookies we cannot, for example, fill out forms automatically with details you have previously given us. The use of cookies can enhance your experience on Mood Hotels sites, by remembering information that you have previously given to us. They can make it easier for you to fill out forms, book online and can ensure that information provided to you is most relevant to your interests. Cookies can also provide us with information on how our customers use our websites so that we can continually improve the design of the websites. Cookies themselves do not contain personal information about you. They simply operate as a unique identifier which helps us to know what our customers find interesting and useful on our websites, almost like a continuing questionaire. Mood Hotels does not store any personal information inside cookies, although the cookie may identify the user's browser. USING & DISCLOSING YOUR PERSONAL INFORMATION
Mood Hotels will not use or disclose any specific personal information about you without your consent, other than for: the main reason for which your have provided personal information; a purpose which is related to the services we provide to you and which you would reasonably expect us to use the information for; where we reasonably believe that the use or disclosure is necessary to lessen or prevent serious and imminent threat to an individual's health or safety or the public's health or safety; or a purpose required, authorised or permitted by law. Mood Hotels and its affiliates recognise the trust you place in us when you give us personal information. For example, Mood Hotels may ask you questions to get a better understanding of what facilities and services would help you with your accommodation needs. We will use this information to recommend accommodation and services which we believe will be of benefit to you and your business. However, we will not disclose specific information about you and your business to any other company (except those entities specified below) without your explicit consent. Mood Hotels may from time to time outsource the processing of certain functions and/or information to third parties. Any personal information disclosed to our agents, contractors and third party service providers are only to the extent necessary for them to perform their agreed tasks and they are required to maintain the privacy of your information and keep such information confidential.

TRANSFER OVERSEAS
Pursuant to the current law, we may transfer personal information we have collected about you to someone other than you in a foreign country, but only in accordance with and to the extent permitted. BUSINESS TRANSFERS As we continue to develop our business, we may sell hotels and other assets, or cease being the manager of a hotel that is currently part of our portfolio. In those circumstances, we may include the personal information collected about you, or control of that personal information, as a business asset in any such transfer. Also, in the unlikely event that we, or substantially all of our assets, are acquired, personal information collected from you, or control of such information, may be one of the transferred assets. INFORMATION & PROMOTIONAL EMAILS
From time to time we will send you relevant information emails regarding products and services which you have previously registered your interest in. If you are receiving promotional information from Mood Hotels and do not wish to receive this information any longer, you may unsubscribe at any time.

STORAGE & SECURITY OF YOUR DETAILS
Mood Hotels will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. In addition, Mood Hotels employees are obliged to respect the confidentiality of any personal information held by Mood Hotels. Personal information will be de-identified or destroyed when no longer required by us. However, Mood Hotels will not be held responsible for events arising from unauthorised access to your personal information. We encourage you to play an important role in keeping your personal information secure.

ACCESSING, CHANGING & DELETING INFORMATION WE KEEP ABOUT YOU
Your trust in Mood Hotels is very important to us. If at any time you want to know exactly what personal information we are holding about you or update any information at any particular time, please email us at marketing@moodhotels.it. If we refuse to provide you with access or correct the personal information we hold about you, we will provide reasons for such refusal. If Mood Hotels and you disagree on whether the information is accurate, complete and up-to-date, you can make a statement about the requested changes and we will attach this statement to our records.

MOOD HOTELS & LINKS TO OTHER WEBSITES
Mood Hotels provides links to websites outside of the Mood Hotels portal. These linked sites are not under the control of Mood Hotels, and we are not responsible for the conduct of companies linked to our websites. Before disclosing your personal information on any other website, we advise you to examine the privacy policies for those sites. Should you be concerned with the conduct of a site which you accessed via a link from the Mood Hotels site, please help us to help you, by emailing us at marketing@moodhotels.it

HOW WE HANDLE EMAIL
We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Mood Hotels employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.

COMPLAINTS
If you have a complaint regarding the way in which your personal information is being handled by Mood Hotels, please contact us in the first instance. You acknowledge and accept that your use of Mood Hotels websites indicates your acceptance of the Mood Hotels Website Terms and Conditions and this privacy policy. This is the current Mood Hotels privacy policy. It replaces any other privacy policy for the Mood Hotels websites published on the Mood Hotels websites to date. Mood Hotels may at any time amend this privacy policy by publishing the changes on the Mood Hotels websites. How to contact us If you wish to access your personal information, have a complaint regarding Mood Hotels' handling of your personal information or have a query about this Privacy Policy, please contact the Mood Hotels Privacy Officer at marketing@moodhotels.it

Cookie Policy
Cookie are used on our website to give users a better browsing service and experience.

What are cookie?

Cookie are small text files sent from the website to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user's next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user's web browser.

What cookie do we use?

Technical session cookie

The cookie used on the websites http://www.moodhotels.it/, http://www.palazzonavonahotel.com/, http://www.rometimeshotel.com/, http://www.nazionalespazioeventi.com/, http://www.romelifehotel.com/, https://www.blastnessbooking.com are used for computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Blastness, the website maintenance and hotel booking service provider.

Pursuant to Article 122, paragraph 1, of the Privacy Code (in the formulation in force after the entry into force of legislative decree 69 / 2012), "technical" cookie can be used even in the absence of consent.

For maximum transparency, below we provide a number of technical cookie and specific cases of activity on the website:

• cookie implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookie used for on-line booking on the website, authentication or customisation cookie (for example, the choice of the browsing language); these cookie remain active only for the duration of the session.

• cookie used to statistically analyse accesses/site visits (the so-called "analytic" cookie) that are exclusively used for statistical purposes (not for profiling or marketing) and to collect aggregate information without the possibility of tracing back to the identification of the individual user. In these cases, since current legislation requires that, when using analytic cookie, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookie anonymous), we give instructions on how to disabled installed cookie below. The duration of analytic technical cookie is 30 minutes.

How to modify settings on the cookie

Most browsers allow to clear cookie from your computer hard drive, block acceptance of cookie or receive a warning before a cookie is stored.

Therefore, to remove cookie we encourage you to follow the instructions on the pages of the various browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookie-in-internet-explorer-9
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

What happens if the cookie are disabled?

Nevertheless, if you block or erase cookie, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.